Who we are

Adam is an attentive problem solver and critical thinker. He holds a Bachelor of Science in business and marketing from Indiana University South Bend, as well as a certification in data analytics. He spent over a decade performing various roles in the financial services industry before transitioning to the field of data analysis. Adam is adept at translating complex issues into precise questions and framing data-informed insights to make businesses more effective and efficient.

Adam is passionate about helping interdisciplinary groups find innovative solutions to challenging problems. With over 15 years of experience in the community mental health system as a trained clinical therapist, he has excelled in various roles, including psychology professor, threat assessment consultant for federal law enforcement, and international volunteer aid worker. His ability to listen, learn, and support others has been instrumental in his success. Adam leverages his extensive knowledge across both public and private health sectors to provide insightful recommendations, conduct effective training sessions, and assess crisis systems.

Amanda is a seasoned data professional who excels at transforming numbers into actionable insights. With a master’s degree in public health and experience in behavioral health quality and utilization management, Amanda brings a well-rounded perspective to her analytical work within community care systems. Her proficiency in using data tools like SQL, R, and Power BI enables her to effectively analyze consumer demographics and service utilization data. Amanda is able to simplify complex information by creating insightful visualizations at both the state and county levels.

Anya is a highly motivated and experienced executive leader. Building on her decades of experience at one of the largest public Prepaid Inpatient Health Plans in Michigan, Anya has made it her mission to improve the state of non-profit healthcare through financial innovation. She combines her extensive finance expertise with a broad range of administrative skills, including strategic planning, financial modeling, resource allocation, budget development, and human resources management. Anya is a previous recipient of the Crains 40 under 40 honors and continues to be driven by her passion for supporting underserved populations in behavioral health.

Alex is a skilled, purposeful, and professional communicator. Her diligent attention to detail and ability to collaborate effectively with colleagues and clients form the foundation for her success in organization, teamwork, and strategic planning. Alex contributes innovative ideas to TBDS by streamlining administrative processes and creating impactful visualizations. With deep-rooted compassion for those in the community struggling with mental health and substance use disorders, Alex is dedicated to meaningful behavioral health work.

Brent is a pragmatic problem solver who strives to make technology more understandable. With over 35 years of technology leadership experience, Brent provides timely resolution to issues related to networking, programming, reporting, service desks, security, and systems implementation. As a former CIO at a national telecommunications firm, his extensive IT knowledge and desire to streamline technological processes make him a valuable resource in any technical discussion. Brent has also held senior IT positions in a science and engineering firm as well as a Fortune 100 organization.

Claudia is motivated to improve health outcomes for people of all needs and abilities. Utilizing her master’s degree in population health, she finds meaning in analyzing population data and developing clear data visualizations to illustrate complex problems. Claudia manages and supports various projects dedicated to meeting Certified Community Behavioral Health Clinic (CCBHC) standards through readiness assessment, grant writing, evaluation, process improvement, and implementation support. As a project manager, Claudia communicates with stakeholders at both the technical and executive levels within the client’s organization.

David is dedicated to enhancing treatment services in correctional facilities. With a master’s in clinical psychology and over 30 years of behavioral health experience, he has provided comprehensive mental health, substance use disorder, and sexual offense treatment services for justice-involved individuals. David is also an accomplished speaker and trainer, leveraging his knowledge to conduct transformative workshops for diverse audiences. Fueled by his mission to empower helpers, families, and survivors, David strives to reduce behavioral health stigma, its origins, and its residual impact.

Diana is an ambitious tech professional with exceptional interpersonal skills. With over two decades of experience as a CIO, she has cultivated a wealth of technology expertise within governmental and healthcare sectors. Her broad understanding of the ever-evolving technology landscape has helped numerous organizations improve their user experience, security, and healthcare technology compliance. Diana exhibits an unwavering dedication to improving healthcare delivery, driving strategic development, and mentoring aspiring IT professionals.

Gina is passionate about fostering success in both people and programs. Bringing over 30 years of behavioral health experience, Gina has served in senior executive leadership roles including Vice President, Executive Director, and Chief Clinical and Quality Officer. She has successfully led major initiatives, including developing specialized crisis services, implementing Certified Community Behavioral Health Clinics (CCBHCs), and integrating behavioral and physical health programs. As a transformative leader, Gina excels in combining clinical expertise with operational strategy to drive clinical excellence, secure grants, and advocate for meaningful change in the behavioral health field.

Heather is a proven leader driven by integrity and enthusiasm. As a nationally certified counselor with a master’s degree in rehabilitation and mental health counseling, she excels at operationalizing the mission and values of community-based services. Renowned for designing and developing high-performing teams, she continuously strives to elevate the standards of excellence and hospitality in behavioral health service delivery. Heather is known for being an effective trainer, confident public speaker, and dedicated volunteer serving several state and national trade associations.

Jason has honed his management skills through decades of leadership in governmental entities, private industry, behavioral health plans, and as a military commander with over 27 years of Air Force service. His career in executive leadership includes administrative expertise, organizational design and strategy, human resources, health information technology, revenue cycle management, data use, and managed care systems. Jason provides relational coaching for executives, engaging presentations, and expert consultation from his leadership position as the company’s co-founder and CEO.

Jenna is passionate about data and its ability to inform organizational decision-making. She leverages her master’s degree in biostatistics to assist healthcare businesses with integrating data into their overall strategy through actionable insights. Her expertise in data analysis, outcome evaluation, and quality improvement enhance processes and mitigate risks. As a sought-after project manager, Jenna leads various initiatives aimed at meeting Certified Community Behavioral Health Clinic (CCBHC) standards through readiness assessments, grant writing, community needs assessments and implementation support.

Joe is a results-driven data scientist with a passion for statistics. Over the past decade, he has developed AI-assisted tools to evaluate service impact and create analytic solutions that enhance decision-making and improve behavioral health outcomes. Proficient in R, Python, Power BI, SQL, causal inference, segmentation, and machine learning, Joe excels in a variety of data science concepts and tools. He also possesses excellent leadership skills and enjoys collaborating with clients to transform complex data into actionable strategies.

Josh helps transform the behavioral health system at the person, provider, health plan, state, and national levels. He uses his knowledge to understand specific organizational needs and to tailor diverse data into practical decision-support tools for executive, operational, clinical, and quality leaders. Josh leads teams in crafting quality measures, enterprise dashboards, and more through a combination of strategic expertise, data science methods, and evidence-based practices. Josh's areas of interest include transformation and system improvement, decision and implementation science, organizational culture and psychology, strategic planning, leadership development, human-centered design, utilization management, program design, enterprise dashboards and interactive visualizations, machine learning, and AI.

Kristie is an exceptional planner, efficient task executor, and empathetic team player. She holds a Bachelor of Science in therapeutic recreation from Grand Valley State University and leverages her expertise in organizational design, communication, and attention to detail. Kristie thrives as a versatile multitasker, seamlessly managing everything from administrative scheduling to coordinating company financial logistics. Her dedication to helping others is evident in both her current role and her previous public service position, where she managed activity-based programs to boost the mental and physical well-being of community members.

Laura provides executive leadership and direction as co-founder and President of TBD Solutions. She is an expert in executive coaching, community-based care, clinical processes and engagement, managed care processes, data use, revenue cycle management, and facilitation of challenging dialogs. Her successes span the continuum of services from national Fortune 100 firms and state governments to small local non-profits. She is a highly sought-after speaker and writer, designing solutions that achieve results, and finding innovative means of short-term and sustainable funding that improves the lives of people served.

Mallory is an organizational expert and supportive problem-solver. With a master’s degree in social work from the University of Michigan, she has dedicated her career to serving people experiencing mental health and substance use crises. Mallory is zealous about establishing and improving processes, implementing evidence-based best practices, and building programs that demonstrate effectiveness in meaningful and measurable ways. Authentic compassion, unconditional positive regard, and synergistic collaboration have been the pillars of both her clinical approach and leadership style.

Michael is passionate about serving organizations through a human-centered design approach. He holds a Master of Business Administration from the DeVos Graduate School at Northwood University. With his extensive leadership experience in behavioral health, he has led high-achieving, interdisciplinary teams and guided large-scale change initiatives. Michael's areas of interest include strategy, organizational development, program design, process improvement, and change management.

Myranda is a dynamic facilitator dedicated to serving people and building strong relationships. She holds a master's degree in social work from Western Michigan University and has extensive experience in developing and managing crisis service systems. Myranda's clinical expertise is complemented by her natural leadership, networking, and presentation skills. Driven by a passion for helping others achieve recovery, she is committed to overcoming any barriers to make this possible.

Ramaswamy Srinivasan (Srini) is an avid learner who strives to improve the lives of everyone around him. Pairing a Master of Business Administration with over 30 years of information technology experience, he brings the perfect combination of business savviness and technological insight. Srini's expertise extends to reviewing and supporting non-profit behavioral healthcare operations, software development, leadership, and project management. As a former behavioral health CEO, he has a unique perspective on integrating technology with healthcare to drive impactful change.

Remi is an inquisitive learner driven by a desire to help others. She combines passion for understanding people and identifying problems to create person-centered and effective solutions. Her areas of expertise include organizational assessments, utilization management, policy implementation and development, process improvement, and thoughtful engagement of stakeholders in decision-making at every level. Remi believes organizational and strategic decisions are best when they involve beneficiaries, employees, and collaborators.

Ross has a strong commitment to building relationships and partnerships with providers, local government leaders, and the greater community. Through decades of experience as a behavioral health leader in the public health system, he has effectively leveraged his program and funding expertise to implement Medications for Opioid Use Disorders (MOUD) within county jails, community-based treatment programs, and Certified Community Behavioral Health Clinics (CCBHCs). Motivated by finding solutions for individuals with co-occurring mental health and substance use disorders, Ross has developed service systems that ensure access to a full continuum of care. He understands that solving complex community issues requires system understanding, partnership, and unique solutions for each community.

Samantha is a dedicated data professional with exceptional interpersonal communication skills. She holds a master's degree in data science from Michigan Technological University and has extensive experience in creating predictive models and applying machine learning principles. With a strong background in healthcare data, Samantha specializes in analyzing population health information, physician evaluations, lab tests, and emergency department data. Her expertise and passion for data-driven insights make her an invaluable asset in advancing healthcare outcomes.

Sandy is devoted to developing high-quality company products. With over two decades of administrative and project management experience, she has honed her exceptional organizational skills and possesses a sought-after eye for detail. Known for her empathy and teamwork, Sandy excels in streamlining processes while enhancing internal and external communication. Her friendly demeanor and desire to help others make her a valued member of any team.

Tamera is a fearless leader focused on finding sustainable solutions. As a former behavioral health executive with more than 35 years of experience, she has dedicated her career to designing, developing, and operating cutting-edge programs for people living with mental illness, developmental disabilities, and co-occurring disorders. An innovative thinker and expert in strategic planning, policy, and organizational structure, Tamera is driven by a deep commitment to helping people. Unafraid to ask the tough questions, she is highly sought after for solving the most intricate problems in community healthcare.

Tess is empathetic and values developing meaningful connections with persons served, customers, and the community. With her master's degree in social work from the University of Denver, Tess has dedicated her career to supporting individuals experiencing mental health emergencies in both outpatient and residential settings. Drawing from her experience as a clinical therapist and behavioral health director, Tess is also a skilled writer, training facilitator, and public speaker. She believes that authenticity and vulnerability are at the heart of human connection, forming the foundation of her clinical and consultative approach.

Tori is a highly organized administrative professional with a strong background in writing. She holds a bachelor's degree in English with a concentration in professional and technical writing from the University of Dayton, where she utilizes her skills to draft clear and effective internal and external communications. Beyond her administrative duties, Tori helps with developing internal policies, creating captivating marketing materials, and designing infographics for recommendation reports and other project deliverables. She consistently strives to provide high-quality support and coordination, fostering effective collaboration across all levels of the organization.

Travis embodies a vision for excellence and leadership in behavioral health. With over 20 years of experience in both clinical and managerial roles, he is passionate about creating healthy and effective behavioral health systems. He actively seeks out best practices through research and by connecting with providers at local, state, and national levels. An outstanding training instructor, coach, meeting facilitator, and conference presenter, Travis is a past recipient of the National Association of Crisis Organization Directors' “Making the Mission” Award and a founding board member of the Crisis Residential Association.

Ying is a highly analytical financial professional. Leveraging a bachelor’s degree in mathematics and statistics from the University of West Georgia and over a decade of data analysis experience, Ying’s insights are instrumental in supporting organizations' key decision-making processes. With expertise in both physical and behavioral healthcare, Ying develops compelling data-driven models that enable customers to deliver high-quality, cost-effective services. He is dedicated to finding effective solutions by creating meaningful visualizations that help organizations achieve and maintain fiscal stability.