Customer Statements

We are proud to work with some of the brightest teams transforming care, spanning the gamut from government to health plans to providers. Process by process, measure by measure, strategy by strategy, we are helping to hone systems into tools to address complex problems. Some of our work includes:


"Timely, Beneficial, Dynamic. Three major projects in the last year, and three complete successes! For me, engaging TBD Solutions to assist with a project is always about making an investment in our future..."

- Dr. David Beck, Executive Director
   AuSable Valley CMH

Strategy Consulting

Organizational Development

"I am delighted with the rapid response, customer service and thoroughness, accuracy and presentation of products I have received from TBD. I recommend them highly..."

- Bill Slavin, CEO
   NorthCare Network

"Technically, professionally and interpersonally excellent! Perhaps most importantly, equally and highly driven by "values" as much as value!"

- Rich VandenHeuval, former CEO
   Lakeshore Regional Partners

Organizational Development

System Redesign

"We were very pleased with the tremendous amount of effort on behalf of TBD Solutions to make our creation of a 12 member regional entity a success!! TBD provided critical leadership, guidance and mediation during a several month transition period and consistently met or exceeded all of our expectations. So much so that our participating board members were also very impressed. I would recommend TBD to any healthcare organization needing the benefit of effective project management and expertise."

- Christopher Pinter, CEO
   Bay-Arenac Behavioral Health

System Redesign

Process Improvement

"Our organization has received outstanding benefits from the collaborative, focused and organized approaches TBD Solutions has taken to its work with us. The staff are highly skilled, broadly knowledgeable and excellent decision-making facilitation. They ensure that varied perspectives are incorporated into the solutions they help to facilitate, and the product is better for it. We highly recommend TBD Solutions!"

- Joseph Sedlock, former CEO
  Shiawassee County Community Mental Health Authority

Process Improvement

Project Leadership

“TBD Solutions provides value-based technical assistance and exceptional consultation. Their services successfully drive complex agendas and initiatives that engage diverse audiences and opinions. TBD Solutions has exceptional talent at breaking down complex projects and inherent challenges into clear, transparent and manageable steps, efficiently sequenced, that promote participant engagement in the change process. The result is a cadence of progress that builds consensus, resulting in solutions that are jointly owned and sustainable.”

-Sandra Lindsey, CEO
  Saginaw County Community Mental Health Authority

Project Leadership

“Mid-State Health Network has used the services of TBD Solutions LLC for a variety of activities. We have found their work to be professional, well-researched, timely and of good value.”

- Nancy Miller, CEO
  Mid-State Health Network

Project Leadership

Policy & Guideline Development

"TBD's dynamic team provides excellent consultation and facilitation that assists in preparing organizations for the future of healthcare. Their knowledge of state and federal policy and best practices positions them uniquely to support individual organizations and groups of organizations in managing the complex challenges facing behavioral healthcare organizations today. Using their solution-oriented perspective, TBD helps organizations see opportunities within the obstacles they are facing. TBD creates meaningful connections and relationships that improve the functionality of individual organizations while mindfully managing the broader systemic impacts."

- Dr. Lisa Hotovy, CEO
   West Michigan Community Mental Health